Rebecca brings a wealth of health care knowledge and managerial leadership skills to her new role as executive director of Housecall Providers. The current executive director of CareOregon’s Population Health Partnerships, Rebecca received her nursing degree from the University of Wisconsin-Madison and a master’s degree in Public Health from Portland State University. During her 11-year career with the nonprofit health insurance company, she has led the development of innovative population health programs, working collaboratively and broadly with administrators, providers, advocates and community members.
Rebecca has spent her entire public health career focused on improving care for and addressing the inequities of the state’s most vulnerable and disenfranchised populations. She was instrumental in facilitating CareOregon’s first major safety-net primary care transformation initiative, “Primary Care Renewal”, a team-based approach to providing care that integrates proactive data, behavioral health services and chronic disease resources.
Since 2009, Rebecca has been a faculty member for the Institute for Healthcare Improvement (IHI), and has been a major contributor to the intellectual framework and curriculum development of IHI’s Better Health, Lower Cost national learning collaborative. Over the past several years, she has taught program development methods for IHI to national and international audiences, specifically focusing on vulnerable populations. She is also a member of a select group of national leaders invited to participate in the “Complex Care Innovation Lab” which is hosted by the Center for Health Care Strategies and is focused on developing new, more effective models of care for high-risk Medicaid members.
Terri Hobbs became executive advisor following Housecall Providers’ transition to a CareOregon company. In this role, she will be providing Executive Director Rebecca Ramsay with strategic input and counsel on business integration and transition activities, operational best practices and potential growth opportunities. As the former executive director, her leadership and fiscal management abilities propelled the organization to its current status: A $10 million nonprofit employing over 90 and serving almost 2,000 homebound patients a year. Since 2011, Terri managed the rapid growth of the organization while positioning it to play a much larger role in the medical community, both in Oregon and nationally.
Terri’s greatest accomplishment lies in securing Housecall Providers as one of the 15 sites currently participating in the Independence at Home (IAH) National Demonstration Project. Data released from the first two years of the five-year project suggests that IAH may become a Medicare benefit for the millions of chronically ill patients across the U.S. who need a house call to manage their health. In both those years, Housecall Providers achieved the highest cost savings while meeting all of the project’s six quality measures. Terri’s commitment to and expertise in fostering home-based medicine led her to be asked to be part of the board of managers and the executive committee of The House Call Project, a subsidiary of the Illinois-based, Home Centered Care Institute.
This year the Portland Business Journal selected Terri as one of their Executives of the Year.
Will Kennedy, D.O. Sr. Medical Director for Clinical Operations
Dr. Will Kennedy joins Housecall Providers after serving as the medical director for Population Health Partnerships at CareOregon. Will received his medical degree from Ohio University and completed a fellowship in hospice and palliative medicine at the Mount Carmel Health System. Following his fellowship, he developed Mount Carmel’s first provider-based program for patients with advanced illness. Starting in 2008, he worked at Laguna Honda Hospital in San Francisco, the country’s largest nursing facility for indigent populations. In Oregon, Will served as medical director for hospice and palliative medicine programs at Adventist Health before joining CareOregon in 2013.
Pamela Miner, M.D. Medical Director
Dr. Pamela Miner became our second medical director on November 1, 2014, following the retirement of Housecall Providers’ founder, Dr. Benneth Husted. Pamela received her medical degree from Northwestern University Medical School and completed her residency in internal medicine at Beth Israel Deaconess Medical Center in Boston, MA. In 2007, she accepted a Hospice and Palliative Care Fellowship at Harvard University and a year later joined Providence Health and Services in Portland as a palliative and hospice care physician. Since 2012, she has dedicated her time and talent exclusively to palliative care. As an expert in the field, Pamela has guided the expansion of our palliative care services to provide holistic support to patients as they manage the impact of their chronic conditions while further integrating our primary care and hospice programs.
Kristi Youngs, BSN, RN, CHPN Clinical Operations Director
Kristi has 20 years of health care experience and has been a nurse for almost fifteen years. Her experience includes caring for patients in an inpatient setting, working in and managing a family practice primary care clinic, hospice and palliative care case management and clinical leadership. She is a certified hospice and palliative care nurse and has received additional training to become a Vital Talk and End-of-Life Nursing Education Consortium trainer. Most recently, Kristi has spent the last four years building CareOregon’s advanced illness and palliative care programs.
Nancy Cloak, MD Hospice Medical Director
Dr. Nancy Cloak joined Housecall Providers as a volunteer physician in 2014. A practicing psychiatrist for over a decade, she was drawn to hospice work since serving as a caregiver for a family member. Nancy finds that providing end-of-life care blends her abiding interest in general medicine with the best parts of being a psychiatrist, listening and working with a multidisciplinary team. She assumes the role of Hospice Medical Director after serving since 2014 as a physician with the Housecall Providers hospice team.
Nancy received her medical degree from the University of South Florida and completed her residency at the prestigious Menninger Clinic in Houston, Texas. Following residency, she worked as a psychiatrist with medically complex patients in a variety of settings, including geriatric, palliative care, and eating disorder treatment centers.
Rebecca Ashling, MSN, RN Hospice Senior Manager
Rebecca Ashling graduated from Walla Walla College School of Nursing in 1997 with a Bachelor of Science in Nursing and from the University of Phoenix in 2006 with a Master of Science in Nursing. Prior to nursing school, she worked as a nursing and medical assistant for 13 years. After nursing school, Rebecca entered maternal/child nursing and then discovered her passion for hospice, feeling that a “snapshot” of a patient did not allow her to provide comprehensive care. Rebecca is passionate about all-embracing end-of-life care and making sure that all of the “pieces” fit together for every patient and family.
Primary Care Providers
Transition and Palliative Care
Jayme Dahlberg, LPN, Patient Intake Coordinator
Austin Cho, Care Coordinator
Innesa Dimitrash, Billing Specialist
Naja Di Pilla, Quality Manager
Mary Finn, Development Coordinator
Hailey Ford, Patient Care Intake Assistant
Abby Garrison, DME Coordinator
Melissa Gharst, Care Coordinator
Barbara Gorman, Marketing Communications Manager
Christine Gustafson, Care Coordinator
Alicia Hanson, Lead Care Coordinator
Sr. Jeanette Heindl, RN, Care Coordinator
Geneva Lockwood, Care Coordinator
Kim Magness, RT (R), CPC, Primary Care Operations Manager
Michelle Meierotto, Community Liaison
Toni Moore, Sr. Billing Specialist
LeaAnn Pallas, Office Assistant
Cheryl Schur, Operations Assistant
Hillary Stanford, Care Coordinator
Kim Swan, Sr. Admin Assistant
Kimi Vennes, Receptionist
Chanel Wick, Quality Analyst
Housecall Providers does not discriminate against people on the basis of race, color, national origin, religion, sex (including pregnancy) age, sexual orientation, gender identity and expression, marital status, disability, veteran status, or any other basis prohibited by federal, state, or local law.
No patients are declined care due to financial hardship.
Housecall Providers offers free aids and services to people with limited English proficiency (LEP) such as qualified interpreters and information written in the following languages: Spanish, Korean, Romanian, Persian, Russian, Ukranian, Cushite, French, Vietnamese, Japanese, German, Thai, Chinese, Arabic and Mon-Kymer, Cambodian.