Currently, we are recruiting for a Primary Care Nursing Supervisor. This is a full-time salaried benefited position –40 hours per week.
The Primary Care Nursing Supervisor (PCNS) is responsible for upholding the quality and continuity of primary medical care by overseeing clinical services by licensed staff. These include primary care intake, transitions team, palliative care team and primary care volunteers. Responsibilities include hiring, supervision and evaluation of staff as well as communication and coordination of activities to ensure high quality patient care and continuous process improvement. The PCNS will collaborate with the Primary Care Operations Manager, and Medical Director to manage direct patient care.
- Collaborative relationship with Medical Director, Lead Clinicians, Hospice leadership team and Primary Care Operations manager.
- Direct reports: New Patient Intake and Transfer Coordinator, New Patient Intake and Transfer Assistant, Transitions Team, Palliative Care Team
Principal Duties and Functions:
- Collaborates with Medical Director and Primary Care Operations manager to maintain high quality medical care, establish and implement clinical policies and procedures, and ensure an integrated patient safety program.
- Provides supportive clinical and managerial oversight of licensed staff of primary care nurses, social workers and chaplains to accepted professional standards of practice. Collaborates with leads of social work and chaplaincy to conduct staff performance evaluations annually and as needed. Conducts supervisory visits as needed to evaluate performance of team members and maintain quality of care.
- Sets and monitors targets with the team including productivity, quality of care and documentation assuring timeliness, accuracy and compliance with regulations and standards including HIPAA. Ensures appropriate caseload distribution and scheduling.
- Available during normal working hours for patient/family/caregiver calls and receiving physician calls and orders. Shares nursing call rotation as determined by Medical Director.
- Develops and supports IDG process of collaboration, providing leadership and facilitating problem-solving as needed. Collaborates with the hospice leadership team to create a continuum of care between primary and hospice departments.
- Plans and implements staff education programs, documenting staff participation
- Maintains written policies and procedures, and oversees compliance with government standards and regulations for licensure, accreditation and Medicare certification.
- Interviews and selects high quality staff and is responsible for their orientation. Participates in orienting professional and ancillary staff. Supervisor of the IAH program for HCP ensuring processes and quality measures are met and reported timely and accurately for success and improved patient outcomes.
- Supervisor of the palliative care services establishing an evidence-based model design for home-based primary care, creates staffing and productivity levels for benchmarking and budgeting, and provides clinical supportive guidance and resources for the palliative care team members. Works with Primary Care Project Analyst to identify of value measuring data, assist with timely grant update reporting, and integrative quality improvement.
- Addresses, investigates and resolves any complaints related to care and services provided by staff in area of responsibility.
- Assists with ongoing assessment of staffing and budgetary needs. Adheres to organization budget as approved by Board
- Serves as a member of the QAPI committee, upholds commitment to continuous quality assessment and performance improvement, and implement changes to procedures as recommended, adjusting priorities in response to unusual/urgent events.
- Participates in external partner relationship building, education, and promotion of the HCP organization and home-based primary care, transitions, palliative care and hospice care concepts to meet the mission of caring for the frail and vulnerable.
- Other duties as assigned
Knowledge, Skills and abilities:
Compassion, commitment and integrity is required for success in this position. Outstanding communications and conflict resolution skills. Ability to work both independently and collaboratively. Proficiency in the practice of geriatrics and palliative medicine. The ability to multi-task, work with constant interruptions, prioritize, exercise flexibility, utmost discretion and remain calm under stress.
Minimum Qualifications (includes licenses or certifications) required:
- Active and unencumbered Oregon Rn license
- Minimum of three years of clinical experience in geriatrics or hospice and palliative medicine
- Minimum of one year of in-home medical care
- Minimum of two years of experience managing daily a staff of 10 or more
- Minimum of three years of proficiency with an EHR/EMR system and charting (e.g. EPIC, Allscripts, Cerner)
- Intermediate to Advanced proficiency with MS Suites (Word, Excel, Outlook
- Must have a valid Oregon driver’s license, proof of current automobile insurance, and a dependable automobile.
- Typing accuracy of 50 wpm (net)
- Excellent fluency in speaking, reading, writing and spelling in English
- Verbal fluency in other language(s) highly desired
This position is a designated OSHA Category I:
- Assigned tasks may involve exposure to blood, body fluids or tissues.
We offer a competitive benefits package including medical and dental insurance, paid time off, holiday pay, 401K retirement plan, and short/long term disability.
Send your Cover Letter and CV. Put “Nursing Supervisor” in the subject line. All submissions must be in MS Word or PDF format. **Incomplete resumes and/or documents other than CV’s will not be considered. Only applicants who provide a CV in the required electronic format and that meet the minimum requirements will be considered. No phone calls or drop ins.
Equal Opportunity Employee