Who is Housecall Providers?

Housecall Providers is a nonprofit healthcare organization that cares for people whose health makes it hard to leave home. For more than 30 years, we have brought high-quality medical care directly to people where they live.

Founded in Portland in 1995, Housecall Providers was built on a simple belief that health care works best when it is personal and centered on the whole person. That belief still guides our work today.

Housecall Providers is now part of Chapters Health System; a national nonprofit health system focused on caring for people with chronic and serious illness. It brings together many types of care and services, including hospice, advanced illness care, PACE, health plans, value-based care, technology, and other programs that support patients, families, and caregivers.

As part of Chapters Health, Housecall Providers benefits from the knowledge, resources, and support of a larger system of care, while patients gain access to a broader network of support for themselves and their loved ones as health needs evolve.

Care that says with you

Housecall Providers offers three in-home medical programs: primary care, community-based palliative care, and hospice. Together, these programs allow us to support patients over time, offering continuity and stability when it matters most.

As health needs change, our care can change too. Patients and families can stay connected to an organization they know and trust, supported by care teams who understand their medical history, goals, and needs. This helps create greater continuity when care becomes more complex. Instead of starting over each time needs change, patients may be able to move through different levels of care within the same organization.

Learn more about our model of care and how our programs work together.

Who we serve

Our patients are adults of all ages. Many live with several chronic health conditions, serious illness, or complex medical needs that make it hard to get to a doctor’s office. Some live in their own homes, while others live in assisted living communities, adult care homes, or other residential settings.

Good care starts with more than a diagnosis. Our teams learn about each person’s home environment, support system, goals, and daily life, and use that understanding to shape their care. Every patient deserves care that respects their dignity, values and choices.

How we care

Housecall Providers uses team-based care. Depending on a patient’s needs, the care team may include physicians, nurse practitioners, physician associates, nurses, social workers, spiritual care counselors, pharmacists, care coordinators, schedulers, and volunteers. Together, they help manage symptoms and health conditions, support quality of life, and reduce the need for avoidable trips to the hospital.

We also believe that, when possible, patients have a voice in their own care. Our teams listen first, explain options, and make decisions with patients and families. For one person, the goal may be staying independent at home. For another, it may be better symptom control. For someone nearing the end of life, the focus may be comfort, peace and support for the people they love.

Rooted in experience

Housecall Providers has more than 30 years of experience bringing medical care into people’s homes. Over that time, we have helped show what home-based care can do. It can improve comfort, help people manage complex health needs, reduce avoidable hospital care, and make it easier for patients and families to get the support they need.

Our nonprofit mission allows us to focus on access, quality, innovation, and long-term impact. We are proud to bring decades of experience in home-based medical care to Chapters Health. In turn, being part of Chapters Health gives Housecall Providers the strength, knowledge, and resources of a larger nonprofit health system.

Our commitment

At every stage of care, we aim to treat people with compassion, respect and honesty. Bringing medical care into the home helps us see more than a medical condition. We can better understand how someone lives, what support they have, and what matters most to them.

That understanding helps us provide care that is personal, connected, and centered on each patient’s goals.

Learn more about our mission, vision, and values.

Supported by our community

Philanthropy helps Housecall Providers meet needs that are not always covered by traditional healthcare funding. Donor support helps us develop new programs, respond to unmet needs, expand access to care, and provide services that support patients and families in ways insurance may not fully cover.

Community support also gives us greater flexibility to respond as the needs of the people we serve continue to change. If you are interested in supporting Housecall Providers through a cash donation, stock gift, or bequest, please contact Barb Gorman at 971-606-7128 or bgorman@chaptershealth.org.